Medical device recall in Canada: VITROS Eci Immunodiagnostic Products
In plain language
This recall involves several VITROS Eci Immunodiagnostic Products sold in Canada. They are being recalled because they may give biased test results for patients taking biotin. Healthcare professionals should stop using the affected products and follow the instructions from Ortho Clinical Diagnostics.
What to do
- Stop using the affected VITROS Eci Immunodiagnostic Products immediately.
- Refer to the customer letter from Ortho Clinical Diagnostics for full details.
- Contact Ortho Clinical Diagnostics for further instructions.
Get alerts for recalls like this
Get email alerts when new recalls affect products in this category.
Affected products
Specific affected products are listed in the official notice.
Do I have this product?
This recall applies to specific products. Details are listed in the official notice.
Frequently Asked Questions
Why was this product recalled?
This recall involves several VITROS Eci Immunodiagnostic Products sold in Canada. They are being recalled because they may give biased test results for patients taking biotin. Healthcare professionals should stop using the affected products and follow the instructions from Ortho Clinical Diagnostics.
What should consumers do?
Stop using the affected VITROS Eci Immunodiagnostic Products immediately. Refer to the customer letter from Ortho Clinical Diagnostics for full details. Contact Ortho Clinical Diagnostics for further instructions.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
A potential safety risk has been identified with this product. Stop using it immediately and follow the instructions in the official recall notice.
When was this product recalled?
This product was recalled on August 17, 2018.
Is the VITROS Eci Immunodiagnostic Products brand affected by this recall?
Yes, VITROS Eci Immunodiagnostic Products products are affected by this recall. This recall involves several VITROS Eci Immunodiagnostic Products sold in Canada. They are being recalled because they may give biased test results for patients taking biotin. Healthcare professionals should stop using the affected products and follow the instructions from Ortho Clinical Diagnostics.