Toyota/Lexus recall in Canada: DC-DC converter may overheat
In plain language
This recall affects certain 2021-2022 Toyota RAV4 Hybrid, RAV4 Prime, and 2022 Lexus NX 450H vehicles in Canada. The DC-DC converter under the rear seat could fail and overheat. This could create a fire risk. You can check if your vehicle is included and book a repair using the official notice.
What to do
- Check your VIN using the official notice.
- Contact your dealer or manufacturer to schedule the free repair.
- Do not charge your vehicle if the air temperature is below 5° C until repairs are done.
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Affected products
Specific affected products are listed in the official notice.
Why this matters
Overheating creates fire risk
Do I have this product?
This recall applies to specific products. Details are listed in the official notice.
Frequently Asked Questions
Why was this product recalled?
Overheating creates fire risk
What should consumers do?
Check your VIN using the official notice. Contact your dealer or manufacturer to schedule the free repair. Do not charge your vehicle if the air temperature is below 5° C until repairs are done.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Overheating creates fire risk
When was this product recalled?
This product was recalled on October 30, 2023.
Is the Toyota, Lexus brand affected by this recall?
Yes, Toyota, Lexus products are affected by this recall. This recall affects certain 2021-2022 Toyota RAV4 Hybrid, RAV4 Prime, and 2022 Lexus NX 450H vehicles in Canada. The DC-DC converter under the rear seat could fail and overheat. This could create a fire risk. You can check if your vehicle is included and book a repair using the official notice.