Mercedes-Benz recall in Canada: DISTRONIC system may not detect hands
In plain language
This recall affects certain 2021-2022 Mercedes-Benz GT Class, E Class, EQS Sedan, S Class, and CLS Class vehicles in Canada equipped with a heated leather steering wheel. The DISTRONIC driver assistance system might not detect when the driver removes their hands from the steering wheel. This could prevent active emergency stop assist and emergency call functions from activating in an emergency, increasing the risk of a crash or delayed emergency response.
What to do
- Check your VIN using the official notice.
- Contact your dealer or manufacturer to schedule the free repair.
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Affected products
Specific affected products are listed in the official notice.
Why this matters
Increased risk of a crash, delayed emergency response
Do I have this product?
This recall applies to specific products. Details are listed in the official notice.
Frequently Asked Questions
Why was this product recalled?
Increased risk of a crash, delayed emergency response
What should consumers do?
Check your VIN using the official notice. Contact your dealer or manufacturer to schedule the free repair.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Increased risk of a crash, delayed emergency response
When was this product recalled?
This product was recalled on June 15, 2022.
Is the Mercedes-Benz brand affected by this recall?
Yes, Mercedes-Benz products are affected by this recall. This recall affects certain 2021-2022 Mercedes-Benz GT Class, E Class, EQS Sedan, S Class, and CLS Class vehicles in Canada equipped with a heated leather steering wheel. The DISTRONIC driver assistance system might not detect when the driver removes their hands from the steering wheel. This could prevent active emergency stop assist and emergency call functions from activating in an emergency, increasing the risk of a crash or delayed emergency response.