Toyota Sienna recall in Canada: sliding door may open while driving
In plain language
This recall affects certain 2011-2016 Toyota Sienna vehicles in Canada. The power sliding door motor could stall, causing the door to open while driving. This could increase the risk of injury to a vehicle occupant.
What to do
- Check your VIN using the official notice.
- Contact your dealer or manufacturer to schedule the free repair.
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Affected products
SIENNA
Model: 2011 TOYOTA SIENNA, 2012 TOYOTA SIENNA, 2013 TOYOTA SIENNA, 2014 TOYOTA SIENNA, 2015 TOYOTA SIENNA, 2016 TOYOTA SIENNA
Why this matters
Sliding door could open while driving
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: 2011 TOYOTA SIENNA, 2012 TOYOTA SIENNA, 2013 TOYOTA SIENNA, 2014 TOYOTA SIENNA, 2015 TOYOTA SIENNA, 2016 TOYOTA SIENNA
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Sliding door could open while driving
What should consumers do?
Check your VIN using the official notice. Contact your dealer or manufacturer to schedule the free repair.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Sliding door could open while driving
When was this product recalled?
This product was recalled on April 4, 2018.
Is the TOYOTA brand affected by this recall?
Yes, TOYOTA products are affected by this recall. This recall affects certain 2011-2016 Toyota Sienna vehicles in Canada. The power sliding door motor could stall, causing the door to open while driving. This could increase the risk of injury to a vehicle occupant.