Altec AT37-G recall in Canada: electrical cable may short to ground
In plain language
This recall affects certain 2009, 2010, and 2011 Altec AT37-G aerial units mounted on Ford F550 chassis in Canada. An electrical battery cable may be damaged and short to ground. This could cause a fire. Owners will be supplied with instructions on how to re-route the cable.
What to do
- Contact your dealer or manufacturer for instructions on how to re-route the cable.
- Follow any safety instructions in the notice.
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Affected products
AT37-G
Model: AT37-G
Why this matters
Electrical short creates fire risk
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: AT37-G
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Electrical short creates fire risk
What should consumers do?
Contact your dealer or manufacturer for instructions on how to re-route the cable. Follow any safety instructions in the notice.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Electrical short creates fire risk
When was this product recalled?
This product was recalled on April 7, 2014.
Is the ALTEC brand affected by this recall?
Yes, ALTEC products are affected by this recall. This recall affects certain 2009, 2010, and 2011 Altec AT37-G aerial units mounted on Ford F550 chassis in Canada. An electrical battery cable may be damaged and short to ground. This could cause a fire. Owners will be supplied with instructions on how to re-route the cable.