ALTEC AH100 recall in Canada: aerial device may move unexpectedly
In plain language
This recall affects certain 2007, 2009, and 2010 ALTEC AH100 aerial devices installed on utility service vehicles in Canada. Cracks may form between the pedestal and the unit sub-base. This could allow the aerial device to move unexpectedly or fall, which could result in property damage or personal injury. You can check if your vehicle is included and book a repair using the official notice.
What to do
- Check your VIN using the official notice.
- Contact Altec at 1-877-462-5832 to report inspection results and get repair instructions.
- Follow any safety instructions in the notice.
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Affected products
Specific affected products are listed in the official notice.
Why this matters
Aerial device may move unexpectedly or fall
Do I have this product?
This recall applies to specific products. Details are listed in the official notice.
Frequently Asked Questions
Why was this product recalled?
Aerial device may move unexpectedly or fall
What should consumers do?
Check your VIN using the official notice. Contact Altec at 1-877-462-5832 to report inspection results and get repair instructions. Follow any safety instructions in the notice.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Aerial device may move unexpectedly or fall
When was this product recalled?
This product was recalled on July 15, 2013.
Is the ALTEC brand affected by this recall?
Yes, ALTEC products are affected by this recall. This recall affects certain 2007, 2009, and 2010 ALTEC AH100 aerial devices installed on utility service vehicles in Canada. Cracks may form between the pedestal and the unit sub-base. This could allow the aerial device to move unexpectedly or fall, which could result in property damage or personal injury. You can check if your vehicle is included and book a repair using the official notice.