RecallGuide.ca
    Medical devicesUpdated Jan 3, 2026SIEMENS HEALTHCARE LIMITEDOfficial source

    SYNGO.VIA recall in Canada: Medical device may lack efficacy

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    In plain language

    This recall involves SYNGO.VIA, a medical device sold in Canada. It's being recalled because it may lack efficacy, meaning some data may be missing after import. Contact the manufacturer if you require additional information.

    What to do

    • Contact the manufacturer for more information.

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    Affected products

    • SYNGO.VIA

      Model: 10496180

      Lot: More than 10 numbers, contact manufacturer

    Why this matters

    Lack of efficacy

    Do I have this product?

    This recall only applies to specific products. Follow the steps below to check.

    1. 1

      Check the product name

      Make sure your product name matches one of the affected products listed above.

    2. 2

      Check the lot number

      Lot numbers identify specific production batches.

      Affected lots: More than 10 numbers, contact manufacturer

    3. 3

      Check the model number

      Model numbers are typically on the product label or packaging.

      Affected models: 10496180

    If your product matches one or more of the details above, it may be affected by this recall.

    If your product does not match these details, it is not affected by this recall.

    When in doubt, always check the official notice.

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    Frequently Asked Questions

    Why was this product recalled?

    Lack of efficacy

    What should consumers do?

    Contact the manufacturer for more information.

    Where was the product sold?

    This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.

    Is there a health risk?

    Yes, there may be a health risk. Lack of efficacy

    When was this product recalled?

    This product was recalled on November 19, 2021.

    Is the SIEMENS HEALTHCARE LIMITED brand affected by this recall?

    Yes, SIEMENS HEALTHCARE LIMITED products are affected by this recall. This recall involves SYNGO.VIA, a medical device sold in Canada. It's being recalled because it may lack efficacy, meaning some data may be missing after import. Contact the manufacturer if you require additional information.