RecallGuide.ca
    Medical devicesUpdated Jan 3, 2026RelianceOfficial source

    Reliance 1227 Washer/Disinfector recall in Canada: chemical alarm defect

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    In plain language

    This recall involves the Reliance 1227 Cart and Utensil Washer/Disinfector sold in Canada. It's being recalled because the "Chemical Low Level" alarm does not operate as intended. Stop using the product and follow the return/repair steps in the official notice.

    What to do

    • Stop using the product immediately.
    • Check model and serial numbers.
    • Contact STERIS Canada Corporation for repair.

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    Affected products

    • 1227 Cart and Utensil Washer/Disinfector

      Model: FW03-101, FW03-102

    Do I have this product?

    This recall only applies to specific products. Follow the steps below to check.

    1. 1

      Check the product name

      Make sure your product name matches one of the affected products listed above.

    2. 2

      Check the model number

      Model numbers are typically on the product label or packaging.

      Affected models: FW03-101, FW03-102

    If your product matches one or more of the details above, it may be affected by this recall.

    If your product does not match these details, it is not affected by this recall.

    When in doubt, always check the official notice.

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    Frequently Asked Questions

    Why was this product recalled?

    This recall involves the Reliance 1227 Cart and Utensil Washer/Disinfector sold in Canada. It's being recalled because the "Chemical Low Level" alarm does not operate as intended. Stop using the product and follow the return/repair steps in the official notice.

    What should consumers do?

    Stop using the product immediately. Check model and serial numbers. Contact STERIS Canada Corporation for repair.

    Where was the product sold?

    This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.

    Is there a health risk?

    A potential safety risk has been identified with this product. Stop using it immediately and follow the instructions in the official recall notice.

    When was this product recalled?

    This product was recalled on July 27, 2018.

    Is the Reliance brand affected by this recall?

    Yes, Reliance products are affected by this recall. This recall involves the Reliance 1227 Cart and Utensil Washer/Disinfector sold in Canada. It's being recalled because the "Chemical Low Level" alarm does not operate as intended. Stop using the product and follow the return/repair steps in the official notice.