RecallGuide.ca
    Medical devicesUpdated Jan 3, 2026Q-Rad SystemOfficial source

    Q-Rad System recall in Canada: Risk of serious injury

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    In plain language

    This recall involves the Q-Rad System, a medical device sold in Canada. It's being recalled because a potential safety problem could lead to the breakage of support cables, posing a risk of serious injury to users and patients. Stop using the product and follow the return/repair steps in the official notice.

    What to do

    • Stop using the product immediately.
    • Check model/serial numbers if provided.
    • Contact Carestream Health for instructions.

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    Affected products

    • Q-Rad System

      Model: More than 100 numbers, contact manufacturer.

    Why this matters

    Risk of serious injury

    Do I have this product?

    This recall only applies to specific products. Follow the steps below to check.

    1. 1

      Check the product name

      Make sure your product name matches one of the affected products listed above.

    2. 2

      Check the model number

      Model numbers are typically on the product label or packaging.

      Affected models: More than 100 numbers, contact manufacturer.

    If your product matches one or more of the details above, it may be affected by this recall.

    If your product does not match these details, it is not affected by this recall.

    When in doubt, always check the official notice.

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    Frequently Asked Questions

    Why was this product recalled?

    Risk of serious injury

    What should consumers do?

    Stop using the product immediately. Check model/serial numbers if provided. Contact Carestream Health for instructions.

    Where was the product sold?

    This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.

    Is there a health risk?

    Yes, there may be a health risk. Risk of serious injury

    When was this product recalled?

    This product was recalled on April 5, 2019.

    Is the Q-Rad System brand affected by this recall?

    Yes, Q-Rad System products are affected by this recall. This recall involves the Q-Rad System, a medical device sold in Canada. It's being recalled because a potential safety problem could lead to the breakage of support cables, posing a risk of serious injury to users and patients. Stop using the product and follow the return/repair steps in the official notice.