Protectenol recall in Canada: Missing risk statements
In plain language
This recall involves Protectenol Liquid Hand Sanitizer sold in Canada. It's being recalled because the labels are missing important risk statements. Stop using the product and follow the return steps in the official notice.
What to do
- Stop using the product immediately.
- Return it as instructed.
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Affected products
Protectenol Liquid Hand Sanitizer
Lot: 20-0110 to 20-0117, 20-075 to 20-082, 20-084 to 20-100, 20-103 to 20-144, 20-148 to 20-209, 20-211 to 20-295, 20-298 to 20-306, 20-310 to 20-312, 20-314 to 20-330, 20-338 to 20-363, 20-397, 20-405, 20-419, 20-421, 20-422, 20-426, 20-427
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: 20-0110 to 20-0117, 20-075 to 20-082, 20-084 to 20-100, 20-103 to 20-144, 20-148 to 20-209, 20-211 to 20-295, 20-298 to 20-306, 20-310 to 20-312, 20-314 to 20-330, 20-338 to 20-363, 20-397, 20-405, 20-419, 20-421, 20-422, 20-426, 20-427
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
This recall involves Protectenol Liquid Hand Sanitizer sold in Canada. It's being recalled because the labels are missing important risk statements. Stop using the product and follow the return steps in the official notice.
What should consumers do?
Stop using the product immediately. Return it as instructed.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
A potential safety risk has been identified with this product. Stop using it immediately and follow the instructions in the official recall notice.
When was this product recalled?
This product was recalled on June 18, 2020.
Is the Protectenol brand affected by this recall?
Yes, Protectenol products are affected by this recall. This recall involves Protectenol Liquid Hand Sanitizer sold in Canada. It's being recalled because the labels are missing important risk statements. Stop using the product and follow the return steps in the official notice.