RecallGuide.ca
    Consumer productsUpdated Jan 3, 2026Otis, CemcoLiftOfficial source

    Otis and CemcoLift elevator recall in Canada: Entrapment hazard

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    In plain language

    This recall involves Otis and CemcoLift private residence elevators sold in Canada. They are being recalled because children can become entrapped, posing a risk of serious injuries or death. Stop using the product and follow the return/repair steps in the official notice.

    What to do

    • Stop using the product immediately.
    • Disable or block children's access to the elevator.
    • Contact Otis to arrange a free inspection by a technician.
    • Keep children away from the elevator.

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    Affected products

    Specific affected products are listed in the official notice.

    Why this matters

    Entrapment hazard for children

    Do I have this product?

    This recall applies to specific products. Details are listed in the official notice.

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    Frequently Asked Questions

    Why was this product recalled?

    Entrapment hazard for children

    What should consumers do?

    Stop using the product immediately. Disable or block children's access to the elevator. Contact Otis to arrange a free inspection by a technician. Keep children away from the elevator.

    Where was the product sold?

    This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.

    Is there a health risk?

    Yes, there may be a health risk. Entrapment hazard for children

    When was this product recalled?

    This product was recalled on February 4, 2021.

    Is the Otis, CemcoLift brand affected by this recall?

    Yes, Otis, CemcoLift products are affected by this recall. This recall involves Otis and CemcoLift private residence elevators sold in Canada. They are being recalled because children can become entrapped, posing a risk of serious injuries or death. Stop using the product and follow the return/repair steps in the official notice.