Ortho Optix™ Reader recall in Canada: Software defect
In plain language
This recall involves the Ortho Optix™ Reader sold in Canada. It's being recalled because a software defect can cause incorrect quality control results. Stop using the product and contact the manufacturer for more information.
What to do
- Stop using the product immediately.
- Contact the manufacturer for additional information.
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Affected products
Ortho Optix™ Reader
Model: 6842222
Lot: Not applicable.
Why this matters
Incorrect quality control results
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: Not applicable.
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: 6842222
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Incorrect quality control results
What should consumers do?
Stop using the product immediately. Contact the manufacturer for additional information.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Incorrect quality control results
When was this product recalled?
This product was recalled on April 19, 2022.
Is the ORTHO-CLINICAL DIAGNOSTICS INC. brand affected by this recall?
Yes, ORTHO-CLINICAL DIAGNOSTICS INC. products are affected by this recall. This recall involves the Ortho Optix™ Reader sold in Canada. It's being recalled because a software defect can cause incorrect quality control results. Stop using the product and contact the manufacturer for more information.