Onetouch Reveal Mobile App recall in Canada: incorrect insulin recommendation
In plain language
This recall involves the Onetouch Reveal Mobile App (iOS/Android) sold in Canada. It's being recalled because a software defect could lead to incorrect insulin recommendations. Stop using the product and contact the manufacturer for more information.
What to do
- Stop using the product immediately.
- Contact the manufacturer for additional information.
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Affected products
Onetouch Reveal Mobile App (iOS)
Lot: 072218, 072212
Onetouch Reveal Mobile App (Android)
Lot: 072214, 072220
Why this matters
Incorrect insulin recommendation
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: 072214, 072220, 072218, 072212
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Incorrect insulin recommendation
What should consumers do?
Stop using the product immediately. Contact the manufacturer for additional information.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Incorrect insulin recommendation
When was this product recalled?
This product was recalled on August 2, 2022.
Is the Lifescan Europe Gmbh brand affected by this recall?
Yes, Lifescan Europe Gmbh products are affected by this recall. This recall involves the Onetouch Reveal Mobile App (iOS/Android) sold in Canada. It's being recalled because a software defect could lead to incorrect insulin recommendations. Stop using the product and contact the manufacturer for more information.