NICO Shepherd's Hook recall in Canada: Mislabeled product
In plain language
This recall involves the NICO Shepherd's Hook medical device sold in Canada. It's being recalled because some products have an incorrect label, missing key product information. Stop using the product and follow the return steps in the official notice.
What to do
- Stop using the product immediately.
- Check the lot number 37LG1834 and model number NN-8024.
- Follow the instructions from your healthcare professional or NICO Corporation.
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Affected products
NICO Shepherd's Hook
Model: NN-8024
Lot: 37LG1834
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: 37LG1834
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: NN-8024
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
This recall involves the NICO Shepherd's Hook medical device sold in Canada. It's being recalled because some products have an incorrect label, missing key product information. Stop using the product and follow the return steps in the official notice.
What should consumers do?
Stop using the product immediately. Check the lot number 37LG1834 and model number NN-8024. Follow the instructions from your healthcare professional or NICO Corporation.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
A potential safety risk has been identified with this product. Stop using it immediately and follow the instructions in the official recall notice.
When was this product recalled?
This product was recalled on June 29, 2018.
Is the NICO brand affected by this recall?
Yes, NICO products are affected by this recall. This recall involves the NICO Shepherd's Hook medical device sold in Canada. It's being recalled because some products have an incorrect label, missing key product information. Stop using the product and follow the return steps in the official notice.