Navigator Probes recall in Canada: Revised cleaning instructions
In plain language
This recall involves Navigator Probes Wireless, Navigator Probes Wired, and Navigator Probes sold in Canada. Dilon revised the cleaning and disinfecting instructions for these medical devices. A supplemental instructions for use was provided to inform users of the change.
What to do
- Stop using the product immediately.
- Check model numbers if provided.
- Follow the updated cleaning and disinfecting instructions.
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Affected products
Navigator Probes Wireless
Model: N2-9000-14, N2-9000-14S
Lot: Not applicable - all codes
Navigator Probes Wired
Model: SP-2A14-67, SP-2S10-31, SP-2S10-31D, SP-2S11-53, SP-2S14-67
Lot: Not applicable
Navigator Probes
Model: SP-2A14-67, SP-2S10-31, SP-2S10-31D, SP-2S11-53, SP-2S14-67
Lot: Not applicable
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: Not applicable, Not applicable - all codes
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: N2-9000-14, N2-9000-14S, SP-2A14-67, SP-2S10-31, SP-2S10-31D, SP-2S11-53, SP-2S14-67
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
This recall involves Navigator Probes Wireless, Navigator Probes Wired, and Navigator Probes sold in Canada. Dilon revised the cleaning and disinfecting instructions for these medical devices. A supplemental instructions for use was provided to inform users of the change.
What should consumers do?
Stop using the product immediately. Check model numbers if provided. Follow the updated cleaning and disinfecting instructions.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
A potential safety risk has been identified with this product. Stop using it immediately and follow the instructions in the official recall notice.
When was this product recalled?
This product was recalled on October 3, 2019.
Is the Navigator Probes brand affected by this recall?
Yes, Navigator Probes products are affected by this recall. This recall involves Navigator Probes Wireless, Navigator Probes Wired, and Navigator Probes sold in Canada. Dilon revised the cleaning and disinfecting instructions for these medical devices. A supplemental instructions for use was provided to inform users of the change.