Unauthorized eye solutions and acne gel recall in Canada: serious health risks
In plain language
This recall involves multiple unauthorized eye solutions and an acne gel sold in British Columbia. They are being recalled because they contain prescription drugs and have not been approved by Health Canada, which could lead to serious health risks. Stop using the products and consult a healthcare professional if you have health concerns.
What to do
- Stop using the product immediately.
- Consult your healthcare professional if you have used any of these products and have health concerns.
- Read product labels to verify that health products have been authorized for sale by Health Canada (look for an eight-digit DIN, NPN or DIN-HM).
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Affected products
Dalacin T Gel 1% Anti-bacterial gel for acne
Kobayashi Aibon/Eyebon Eyewash
Sante FX Neo (black and silver packaging) Eye drops
Sante FX NEO (multicolored packaging) Eye drops
Sante FX V+ Eye drops
Sante PC Eye drops
Why this matters
Serious health risks due to unauthorized prescription drugs
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Serious health risks due to unauthorized prescription drugs
What should consumers do?
Stop using the product immediately. Consult your healthcare professional if you have used any of these products and have health concerns. Read product labels to verify that health products have been authorized for sale by Health Canada (look for an eight-digit DIN, NPN or DIN-HM).
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Serious health risks due to unauthorized prescription drugs
When was this product recalled?
This product was recalled on April 15, 2019.