RecallGuide.ca
    Medical devicesUpdated Jan 3, 2026Philips Medical Systems DMC GmbHOfficial source

    Essenta Dr Compact Digital Radiography System

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    In plain language

    This recall involves the Essenta Dr Compact Digital Radiography System sold in Canada. It's being recalled because of a potential cybersecurity issue that could lead to unauthorized access or modification of patient data. Healthcare facilities should contact the manufacturer for additional information.

    What to do

    • Contact the manufacturer if you require additional information.

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    Affected products

    • Essenta Dr Compact Digital Radiography System

      Model: 9890 010 88021

      Lot: Not applicable.

    Why this matters

    Cybersecurity issue, potential unauthorized disclosure or modification of patient data

    Do I have this product?

    This recall only applies to specific products. Follow the steps below to check.

    1. 1

      Check the product name

      Make sure your product name matches one of the affected products listed above.

    2. 2

      Check the lot number

      Lot numbers identify specific production batches.

      Affected lots: Not applicable.

    3. 3

      Check the model number

      Model numbers are typically on the product label or packaging.

      Affected models: 9890 010 88021

    If your product matches one or more of the details above, it may be affected by this recall.

    If your product does not match these details, it is not affected by this recall.

    When in doubt, always check the official notice.

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    Frequently Asked Questions

    Why was this product recalled?

    Cybersecurity issue, potential unauthorized disclosure or modification of patient data

    What should consumers do?

    Contact the manufacturer if you require additional information.

    Where was the product sold?

    This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.

    Is there a health risk?

    Yes, there may be a health risk. Cybersecurity issue, potential unauthorized disclosure or modification of patient data

    When was this product recalled?

    This product was recalled on August 30, 2023.

    Is the Philips Medical Systems DMC GmbH brand affected by this recall?

    Yes, Philips Medical Systems DMC GmbH products are affected by this recall. This recall involves the Essenta Dr Compact Digital Radiography System sold in Canada. It's being recalled because of a potential cybersecurity issue that could lead to unauthorized access or modification of patient data. Healthcare facilities should contact the manufacturer for additional information.