Epson Perfection Scanner AC Power Adapters recall in Canada: fire hazard
In plain language
This recall involves Epson Perfection Scanner AC Power Adapters sold in Canada. It's being recalled because the adapters can overheat or catch fire. Stop using the product and follow the return/repair steps in the official notice.
What to do
- Stop using the product immediately.
- Check model and date codes on the power adapter label.
- Contact Epson to obtain a new power adapter.
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Affected products
Epson Perfection V300 Scanner AC Power Adapter
Model: EADP-16CB B
Date codes: 2010.01 to 2012.05
Epson Perfection V30 Scanner AC Power Adapter
Model: EADP-16CB B
Date codes: 2010.01 to 2012.05
Epson Perfection V330 Scanner AC Power Adapter
Model: EADP-16CB B
Date codes: 2010.01 to 2012.05
Epson Perfection V33 Scanner AC Power Adapter
Model: EADP-16CB B
Date codes: 2010.01 to 2012.05
Epson Perfection V370 Scanner AC Power Adapter
Model: EADP-16CB B
Date codes: 2010.01 to 2012.05
Epson Perfection V37 Scanner AC Power Adapter
Model: EADP-16CB B
Date codes: 2010.01 to 2012.05
Why this matters
Fire hazard
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the date code
Date codes are usually printed near the best-before date or on the packaging seam.
Affected date codes: 2010.01 to 2012.05
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: EADP-16CB B
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Fire hazard
What should consumers do?
Stop using the product immediately. Check model and date codes on the power adapter label. Contact Epson to obtain a new power adapter.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Fire hazard
When was this product recalled?
This product was recalled on March 2, 2020.
Is the Epson brand affected by this recall?
Yes, Epson products are affected by this recall. This recall involves Epson Perfection Scanner AC Power Adapters sold in Canada. It's being recalled because the adapters can overheat or catch fire. Stop using the product and follow the return/repair steps in the official notice.