Dexis Titanium recall in Canada: May cause misdiagnosis
In plain language
This recall involves Dexis Titanium medical devices sold in Canada. They are being recalled because incorrectly programmed files may reduce image quality, potentially leading to misdiagnosis. Stop using the product and follow the return steps in the official notice.
What to do
- Stop using the product immediately.
- Check the serial number: S/N 13097230.
- Contact Kavo Dental Technologies for instructions.
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Affected products
Dexis Titanium
Model: 1.012.6180
Why this matters
Misdiagnosis risk due to poor image quality
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: 1.012.6180
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Misdiagnosis risk due to poor image quality
What should consumers do?
Stop using the product immediately. Check the serial number: S/N 13097230. Contact Kavo Dental Technologies for instructions.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Misdiagnosis risk due to poor image quality
When was this product recalled?
This product was recalled on May 3, 2019.
Is the Dexis Titanium brand affected by this recall?
Yes, Dexis Titanium products are affected by this recall. This recall involves Dexis Titanium medical devices sold in Canada. They are being recalled because incorrectly programmed files may reduce image quality, potentially leading to misdiagnosis. Stop using the product and follow the return steps in the official notice.