CUSTOM-PAK Ophthalmic Surgery Procedure Pack recall in Canada: infection risk
In plain language
This recall involves CUSTOM-PAK Ophthalmic Surgery Procedure Packs sold in Canada. It's being recalled because the surgical gloves included in the pack may have holes, which could lead to infection or exposure to body fluids. Stop using the product and follow the return steps in the official notice.
What to do
- Stop using the product immediately.
- Check the lot or serial numbers.
- Contact Alcon Laboratories Inc. for further instructions.
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Affected products
CUSTOM-PAK OPHTHALMIC SURGERY PROCEDURE PACK
Model: 14713-04, 18588-01
Lot: 2353346H, 2355860H, 2365788H, 2373226H, 2391522H, 2396743H
Why this matters
Infection risk
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: 2353346H, 2355860H, 2365788H, 2373226H, 2391522H, 2396743H
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: 14713-04, 18588-01
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Infection risk
What should consumers do?
Stop using the product immediately. Check the lot or serial numbers. Contact Alcon Laboratories Inc. for further instructions.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Infection risk
When was this product recalled?
This product was recalled on September 11, 2020.
Is the CUSTOM-PAK brand affected by this recall?
Yes, CUSTOM-PAK products are affected by this recall. This recall involves CUSTOM-PAK Ophthalmic Surgery Procedure Packs sold in Canada. It's being recalled because the surgical gloves included in the pack may have holes, which could lead to infection or exposure to body fluids. Stop using the product and follow the return steps in the official notice.