Crinar Chairs recall in Canada: Fall hazard
In plain language
This recall involves Crinar Series 6500 or 8500 glider, swivel, and recliner chairs with a round base sold in Canada. They are being recalled because the metal tubes supporting the base can break, posing a fall hazard. Stop using the product and follow the return/repair steps in the official notice.
What to do
- Stop using the product immediately.
- Contact Crinar for instructions on how to have the base replaced.
- You can reach Crinar by phone at 1-800-856-6318 or by email at rappel@crinar.com.
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Affected products
Series 6500 or 8500 glider, swivel, and recliner chairs with a round base
Date codes: delivered to retailers between April 21, 2020, and December 22, 2020
Why this matters
Fall hazard
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the date code
Date codes are usually printed near the best-before date or on the packaging seam.
Affected date codes: delivered to retailers between April 21, 2020, and December 22, 2020
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Fall hazard
What should consumers do?
Stop using the product immediately. Contact Crinar for instructions on how to have the base replaced. You can reach Crinar by phone at 1-800-856-6318 or by email at rappel@crinar.com.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Fall hazard
When was this product recalled?
This product was recalled on November 25, 2021.
Is the Crinar brand affected by this recall?
Yes, Crinar products are affected by this recall. This recall involves Crinar Series 6500 or 8500 glider, swivel, and recliner chairs with a round base sold in Canada. They are being recalled because the metal tubes supporting the base can break, posing a fall hazard. Stop using the product and follow the return/repair steps in the official notice.