Concerto & Basic Shower Trolley recall in Canada: fall risk
In plain language
This recall involves Concerto & Basic Shower Trolleys sold in Canada. They are being recalled because a mechanical failure in the safety catches could cause the side support to open, leading to a patient fall. Stop using the product and follow the return steps in the official notice.
What to do
- Stop using the product immediately.
- Check the model and lot numbers.
- Contact Arjo for further instructions.
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Affected products
Concerto & Basic Shower Trolley
Model: BAB 1103-01, BAB1000-01, BAB5000-01, S8533570-031
Lot: P0512263 to P0551621
Why this matters
Fall risk for patients and caregivers
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: P0512263 to P0551621
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: BAB 1103-01, BAB1000-01, BAB5000-01, S8533570-031
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Fall risk for patients and caregivers
What should consumers do?
Stop using the product immediately. Check the model and lot numbers. Contact Arjo for further instructions.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Fall risk for patients and caregivers
When was this product recalled?
This product was recalled on August 23, 2019.
Is the Arjo brand affected by this recall?
Yes, Arjo products are affected by this recall. This recall involves Concerto & Basic Shower Trolleys sold in Canada. They are being recalled because a mechanical failure in the safety catches could cause the side support to open, leading to a patient fall. Stop using the product and follow the return steps in the official notice.