Captus 3000 and 700 recall in Canada: potential for injury
In plain language
This recall involves Captus 3000 and Captus 700 medical devices sold in Canada. They are being recalled because the arm and collimator assembly can fall, which could cause injury to operators or patients. Stop using the product and follow the return steps in the official notice.
What to do
- Stop using the product immediately.
- Check the model and serial numbers.
- Contact Capintec Inc. for instructions.
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Affected products
Captus 3000
Model: 5430-0076
Lot: 901086, 901192, 901308, 901309
Captus 700
Model: 5430-3137
Lot: 700018
Why this matters
Potential for injury
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: 700018, 901086, 901192, 901308, 901309
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: 5430-0076, 5430-3137
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Potential for injury
What should consumers do?
Stop using the product immediately. Check the model and serial numbers. Contact Capintec Inc. for instructions.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Potential for injury
When was this product recalled?
This product was recalled on November 28, 2018.
Is the Captus brand affected by this recall?
Yes, Captus products are affected by this recall. This recall involves Captus 3000 and Captus 700 medical devices sold in Canada. They are being recalled because the arm and collimator assembly can fall, which could cause injury to operators or patients. Stop using the product and follow the return steps in the official notice.