CAPNOSTREAM 20 and 20P recall in Canada: settings may reset
In plain language
This recall involves CAPNOSTREAM 20 and CAPNOSTREAM 20P bedside patient monitors sold in Canada. They are being recalled because their date/time, nurse call, and alarm settings may reset to factory defaults when powered off. Stop using the product and follow the return/repair steps in the official notice.
What to do
- Stop using the product immediately.
- Contact the manufacturer for instructions.
- Check model numbers CS08657, CS08651, CS08651-01, CS08657-01, CS08651-02, CS08657-02.
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Affected products
CAPNOSTREAM20
Model: CS08651, CS08657
Lot: More than 10 numbers, contact manufacturer.
CAPNOSTREAM 20P
Model: CS08651-01, CS08651-02, CS08657-01, CS08657-02
Lot: More than 10 numbers, contact manufacturer.
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: More than 10 numbers, contact manufacturer.
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: CS08651, CS08651-01, CS08651-02, CS08657, CS08657-01, CS08657-02
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
This recall involves CAPNOSTREAM 20 and CAPNOSTREAM 20P bedside patient monitors sold in Canada. They are being recalled because their date/time, nurse call, and alarm settings may reset to factory defaults when powered off. Stop using the product and follow the return/repair steps in the official notice.
What should consumers do?
Stop using the product immediately. Contact the manufacturer for instructions. Check model numbers CS08657, CS08651, CS08651-01, CS08657-01, CS08651-02, CS08657-02.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
A potential safety risk has been identified with this product. Stop using it immediately and follow the instructions in the official recall notice.
When was this product recalled?
This product was recalled on August 24, 2018.
Is the CAPNOSTREAM brand affected by this recall?
Yes, CAPNOSTREAM products are affected by this recall. This recall involves CAPNOSTREAM 20 and CAPNOSTREAM 20P bedside patient monitors sold in Canada. They are being recalled because their date/time, nurse call, and alarm settings may reset to factory defaults when powered off. Stop using the product and follow the return/repair steps in the official notice.