Medical device recall in Canada: AZURION 7 M20, B12, B20 due to software defect
In plain language
This recall involves AZURION 7 M20, B12, and B20 medical devices used in Canada. They are being recalled due to a software defect that could affect image display during medical procedures. Healthcare professionals should follow the return/repair steps in the official notice.
What to do
- Stop using the product immediately.
- Check the model numbers provided.
- Contact Philips Medical Systems Nederland B.V. for instructions.
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Affected products
AZURION 7 M20
Model: 722 079
AZURION 7 B12
Model: 722 067
AZURION 7 B20
Model: 722 068
Why this matters
Software defect affecting image display
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: 722 067, 722 068, 722 079
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Software defect affecting image display
What should consumers do?
Stop using the product immediately. Check the model numbers provided. Contact Philips Medical Systems Nederland B.V. for instructions.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Software defect affecting image display
When was this product recalled?
This product was recalled on January 6, 2020.
Is the AZURION brand affected by this recall?
Yes, AZURION products are affected by this recall. This recall involves AZURION 7 M20, B12, and B20 medical devices used in Canada. They are being recalled due to a software defect that could affect image display during medical procedures. Healthcare professionals should follow the return/repair steps in the official notice.