Automated Endoscope Reprocessor recall in Canada: Labeling error
In plain language
This recall involves the Automated Endoscope Reprocessor sold in Canada. It's being recalled because the labeling was revised to remove high-level disinfection as a suitable reprocessing method for certain ureteroscope models. Stop using the product and follow the return/repair steps in the official notice.
What to do
- Stop using the product immediately.
- Check model numbers if provided.
- Contact the manufacturer for more information.
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Affected products
Automated Endoscope Reprocessor
Model: OER-PRO
Lot: More than 10 numbers, contact manufacturer.
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: More than 10 numbers, contact manufacturer.
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: OER-PRO
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
This recall involves the Automated Endoscope Reprocessor sold in Canada. It's being recalled because the labeling was revised to remove high-level disinfection as a suitable reprocessing method for certain ureteroscope models. Stop using the product and follow the return/repair steps in the official notice.
What should consumers do?
Stop using the product immediately. Check model numbers if provided. Contact the manufacturer for more information.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
A potential safety risk has been identified with this product. Stop using it immediately and follow the instructions in the official recall notice.
When was this product recalled?
This product was recalled on March 15, 2019.