Atellica IM 1300/1600 Analyzers recall in Canada: software issues
In plain language
This recall involves Atellica IM 1300 and IM 1600 Analyzers sold in Canada. They are being recalled because software issues could lead to incorrect cover detection or reset settings. Stop using the product and follow the return steps in the official notice.
What to do
- Stop using the product immediately.
- Check model numbers.
- Contact Siemens Healthcare Diagnostics for instructions.
Get alerts for recalls like this
Get email alerts when new recalls affect products in this category.
Affected products
Atellica IM 1300 Analyzer
Model: 11066001
Lot: IM00425
Atellica IM 1600 Analyzer
Model: 11066000
Lot: IH00244, IH00255, IH00259
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: IH00244, IH00255, IH00259, IM00425
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: 11066000, 11066001
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
This recall involves Atellica IM 1300 and IM 1600 Analyzers sold in Canada. They are being recalled because software issues could lead to incorrect cover detection or reset settings. Stop using the product and follow the return steps in the official notice.
What should consumers do?
Stop using the product immediately. Check model numbers. Contact Siemens Healthcare Diagnostics for instructions.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
A potential safety risk has been identified with this product. Stop using it immediately and follow the instructions in the official recall notice.
When was this product recalled?
This product was recalled on March 28, 2019.
Is the Atellica brand affected by this recall?
Yes, Atellica products are affected by this recall. This recall involves Atellica IM 1300 and IM 1600 Analyzers sold in Canada. They are being recalled because software issues could lead to incorrect cover detection or reset settings. Stop using the product and follow the return steps in the official notice.