AIRO Mobile CT Scanner recall in Canada: software defect
In plain language
This recall involves the AIRO Mobile CT Scanner sold in Canada. It's being recalled because a software defect prevents the tube current modulation feature from working correctly. Operators would not detect this fault until after a scan is completed. Stop using the product and follow the return/repair steps in the official notice.
What to do
- Stop using the product immediately.
- Check the software version (2.0.0.0).
- Contact MOBIUS IMAGING, LLC for repair or further instructions.
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Affected products
AIRO Mobile CT Scanner
Model: MOBICT-32
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: MOBICT-32
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
This recall involves the AIRO Mobile CT Scanner sold in Canada. It's being recalled because a software defect prevents the tube current modulation feature from working correctly. Operators would not detect this fault until after a scan is completed. Stop using the product and follow the return/repair steps in the official notice.
What should consumers do?
Stop using the product immediately. Check the software version (2.0.0.0). Contact MOBIUS IMAGING, LLC for repair or further instructions.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
A potential safety risk has been identified with this product. Stop using it immediately and follow the instructions in the official recall notice.
When was this product recalled?
This product was recalled on August 17, 2018.
Is the AIRO brand affected by this recall?
Yes, AIRO products are affected by this recall. This recall involves the AIRO Mobile CT Scanner sold in Canada. It's being recalled because a software defect prevents the tube current modulation feature from working correctly. Operators would not detect this fault until after a scan is completed. Stop using the product and follow the return/repair steps in the official notice.